SWIN Survey 2025

You said:

While nearly 80% of survey respondents found our StudentHQ and Enrolment specialists helpful when they used our services, one third said they weren't feeling as supported at Swinburne as they could be – and four in ten respondents said they weren’t always comfortable approaching staff for help.

You also told us you need support with work-life balance – for example, students working more hours reported difficulty completing academic tasks.

What we’re doing:

• Offering extra assistance to students who need it most, with our Student HQ and Student Support teams reaching out proactively to students who may need academic or other support to make the most of their studies, early in Semester 2 2025.
• Rolling out revised training for our StudentHQ staff, and tracking the impact to make sure improvement happens.
• Engaging a benchmarking service to review our service standards and provide suggestions for how we can further enhance them.
  

You said:

• Survey respondents said they often struggled with timetabling and being able to attend all classes. Students like you told us that being able to self-build your timetable is vital, so you can organise study around your work commitments and other clashes.

What we're doing:

• Developing new timetabling principles, to enable more student-led timetabling.

You said:

Only 57% of survey respondents found our Ask George website helpful.

What we're doing:

• Creating more comprehensive FAQs for commonly searched student queries, to make Ask George a reliable, go-to source of information for you.
• Working with a student focus group to review current content and make sure the new content is accessible, relevant and up to date.

You said:

Nearly a third (27%) of students who responded to SWIN Survey 2025 have never used Swinburne’s careers and employability support. Yet research shows that students who take action towards developing their careers while they're enrolled are more confident when they graduate and have much better career outcomes than those who don't.

What we're doing:

• Providing a new Careers Launchpad space at our Hawthorn campus (ground floor, SPS Building), where you can access personalised careers and employability support, attend a career consultation, hone your resume, learn about professional placements and internships and scope jobs for while you study, or when you graduate! Drop in between 9am and 5pm Mon-Fri to chat with an Employability Peer Assistant or qualified Careers Consultant, or connect online through the Vygo app.
• Offering the Swinburne Employability Award, which celebrates your experiences beyond the classroom, helping you showcase your skills to employers and stand out in a competitive job market. By completing the award, you’ll learn more about yourselves and your career capabilities, discover new opportunities, and develop skills to manage your career.

You said:

About half of final semester undergraduate students who responded haven’t started taking action on getting their first jobs after graduation. What’s more, some of you told us you’re worried about the transition to work and life after study, and you could use some tips from someone who's been there recently.

We’re putting extra focus on helping you transition from university into a professional workplace, helping you access support as you navigate life after study.

What we're doing:

• Inviting final year students who’ve completed their studies, but haven’t yet found employment, to attend our Graduate Employment Series each November. The event offers: career workshops on topics like job search techniques, job applications and interviews; job application reviews by careers professionals; mock interviews; and networking with recruiters.
• Providing the ‘Ask A Grad’ peer mentoring program to final year students through the Vygo app. Through Ask A Grad, final year students can ask questions of recent graduates to support navigating their life after studies.
• Offering industry and alumni mentoring programs to STEM students, including a tailored group mentoring program for School of Science, Computing and Emerging Technologies and School of Engineering students in their final year.
  

Of students who responded to the SWIN Survey 2025:

• 93% of respondents feel they're in the right course
• 89% of respondents had a positive experience with Orientation, and 87% felt prepared to start their studies after Orientation
• When it comes to Enrolment and Study Services, nearly 4 out of 5 students (79%) had a positive experience with the Enrolment Specialist team.
  

• Of students who responded to the SWIN Survey 2025, all students ranked teaching spaces, personal safety and student study spaces as the top three aspects to their campus experience.

Of students who responded to the SWIN Survey 2025:

• 90% of students feel free to express their identity
• 4 out of 5 students (81%) are satisfied with Swinburne Health Services.
  

Of students who responded to the SWIN Survey 2025:

• 92% of students feel they have the skills and knowledge to perform well in a job role aligned with their career goals
• 84% of students are satisfied with the resources and support received at our Skills and Jobs Centre. Similarly, 82% of students are satisfied with the Job Readiness Program.